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Terms of Use

Welcome to Freshcut Services and to our community! Please read the terms below before continuing. All terms of service and community guidelines apply to (1) web and mobile users and (2) whether you are a logged in or logged out user.

1. Service

We agree to provide you with the Service. The Service includes all of the FreshCut products, features, applications, services, technologies, and software that we provide. In an effort to address user feedback and to deliver on our mission - we will often make changes and deliver updates to our products and services during development. These updates may contain errors and bugs.

2. Privacy Policy

Providing our Service requires collecting and using your information. The Privacy Policy explains how we collect, use, and share your information. It also explains the many ways you can control your information. You must agree to the Privacy Policy to use FreshCut.

3. User Requirements

We want our Service to be as open and inclusive as possible, but we also want it to be safe, secure, and in accordance with the law. So, we need you to commit to a few restrictions in order to be part of the FreshCut community:

  • You must be at least 13 years old.
  • If you are between the ages of 13 and the age of legal majority in your jurisdiction of residence, you may only use the Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms of use.
  • You must not be prohibited from receiving any aspect of our Service under applicable laws or engaging in payments related to our Service if you are on an applicable denied party listing.
  • We must not have previously disabled your account for violation of law or any of our policies.
  • You must not be a convicted sex offender.

BY DOWNLOADING, INSTALLING, OR OTHERWISE USING THE SERVICES, YOU REPRESENT THAT YOU ARE AT LEAST 13 YEARS OF AGE, THAT YOUR PARENT OR LEGAL GUARDIAN AGREES TO BE BOUND BY THESE TERMS OF USE IF YOU ARE BETWEEN 13 AND THE AGE OF LEGAL MAJORITY IN YOUR JURISDICTION OF RESIDENCE, AND THAT YOU HAVE NOT BEEN PREVIOUSLY REMOVED FROM AND ARE NOT PROHIBITED FROM RECEIVING THE SERVICES.

You represent and warrant that your access to and use of the App and Services is lawful in your country of residence in the manner in which you access and use them

4. Community guidelines and prohibited use

Our mission is to provide the best place for gaming clips and to foster a safe, positive, and healthy community. To get there, we must respect each other and we must abide by the following guidelines. These guidelines, similar to the ToS, are (1) subject to change and (2) apply to everyone who uses the app, the website, and any part of Freshcut service in any way.

  • You can't do anything unlawful, misleading, or fraudulent or for an illegal or unauthorized purpose. This applies all your behavior relative to all other users within the Freshcut platform and relative to the Company.
  • You must not attempt to impersonate another user or person or use the username of another user. You must be the owner of the account with which you authenticated and you must be of age as per section 3.
  • You must not engage in defamatory or libelous conduct towards any other person.
  • You will not engage in any hateful conduct or harassment
  • You must not publish or engage in obscene material that in the Company’s sole discretion, is in any way inappropriate or unsuitable for the platform. This includes nudity, extreme violence and gore and other inappropriate material.
  • You may not engage in any activity that may endanger your safety or anyone else.
  • You must not use an emulator, automated scripts or similar third party software to, including botting, automated comments or messaging, data robots, and and all other data gathering, data extraction, and task automation tools.
  • Freshcut expressly prohibits and rejects the use of the Website or the Services for any form of illicit activity, including money laundering, terrorist financing or trade sanctions violations. By using the Website or the Services, you represent that you are not involved in any such activity.
  • You agree to not engage in conduct deemed contrary to the spirit of the App or the Services as determined by the Company in its sole discretion.
  • You agree to not systematically collect data from our Service or from any part of our App or Website without explicit written permission from us.
  • You must not use our Services to advertise or offer to sell unauthorized goods and services.
  • You agree that all account suspensions and bans are binding and final.

We have a zero tolerance policy for inappropriate conduct that breaks away from the Freshcut community guidelines. We will investigate all issues and take action where appropriate.

5. Act on report

  • We act based on report and will resolve disputes to the best of our ability and within our ToS. Please let us know of any complaints or issues via support@freshcut.gg or via in-product reporting mechanisms.
  • If there is a piece of content that is offensive and or violates our ToS and community guidelines - please let us know right away via support@freshcut.gg. We will investigate and take action, pending investigation.
  • For the avoidance of doubt, Company will not be liable for any unauthorized use of Content by any User. You acknowledge and agree that your submission of Content to the Platform does not create any new, or alter any existing, relationship between you and Company.
  • If you find any content offensive and or have any complaints - please report to us via support@freshcut.gg

6. App-related purchases, including Diamond in-app purchases

The Service may offer in-app purchases through the Apple App Store, Google Play or through the website authorized by the Service. You might be charged a sales tax during the purchase, depending on your location.

You may claim refunds directly with the applicable app stores or with our customer support team if diamonds are purchased on the website. If you transact with the App store - the payment relationship is between you and the App store.

Diamonds are digital content that can only be purchased from FreshCut. The goal of Diamonds is to introduce positive behaviors to the FreshCut ecosystem and to strengthen bonds between communities, fans, and creators.

7. Permissions Granted

As part of our agreement, you also give us permissions that we need to provide the Service.

  • We do not claim ownership of your content, but you grant us a license to use it.
    Nothing is changing about your rights in your content. We do not claim ownership of your content that you post on or through the Service. Instead, when you share, post, or upload content that is covered by intellectual property rights (like photos or videos) on or in connection with our Service, you hereby grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of your content (consistent with your privacy and application settings). You can end this license anytime by deleting your content or account. However, content will continue to appear if you shared it with others and they have not deleted it. Please review the Privacy Policy to learn more about how we use information, and how to control or delete your content.
  • Permission to use your username, profile picture, and information about your relationships and actions with accounts, ads, and sponsored content.
    You give us permission to show your username, profile picture, and information about your actions or relationships next to or in connection with accounts, ads, offers, and other sponsored content that you follow or engage with that are displayed on FreshCut, without any compensation to you. For example, we may show that you liked a sponsored post created by a brand that has paid us to display its ads on FreshCut. As with actions on other content and follows of other accounts, actions on sponsored content and follows of sponsored accounts can be seen only by people who have permission to see that content or follow. We will also respect your ad settings.
  • You agree that we can download and install updates to the Service on your device.

8. Additional Right We Retain

The Company reserves the right to amend these Terms of Use from time to time. Amendments will be effective immediately upon notification on the App or through the Services. Your continued use of the App and the Services following such notification will represent an agreement by you to be bound by the Terms of Use as amended.

If you select a username or similar identifier for your account, we may change it if we believe it is appropriate or necessary (for example, if it infringes someone's intellectual property or impersonates another user).

If you use content covered by intellectual property rights that we have and make available in our Service (for example, images, designs, videos, or sounds we provide that you add to content you create or share), we retain all rights to our content (but not yours).

You can only use our intellectual property and trademarks or similar marks as expressly permitted with our prior written permission.

You must obtain written permission from us or under an open source license to modify, create derivative works of, decompile, or otherwise attempt to extract source code from us.

9. Account termination

You have a right to terminate your Account at any time by canceling and discontinuing your access to and use of the Apps.We may terminate or suspend all or part of your access to the Apps for violating our Terms of Service. You will not receive any refunds if you cancel your Account, or if these Terms are otherwise terminated.

10. Reporting Copyright Infringement

If you believe any FreshCut content violates your copyright, you may request removal of those materials (or access to them) from our Service by submitting written notification to our copyright agent (designated below). In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) (“DMCA”), the written notice (the “DMCA Notice”) must include substantially the following:

  • Your physical or electronic signature.
  • Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on our Service, a representative list of such works.
  • Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.
  • Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).
  • A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the written notice is accurate.
  • A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Our designated copyright agent to receive DMCA Notices is:

Phil Nicolosi Law, P.C.
7210 E. State Street, Suite 208
Rockford, Illinois 61108
Attn: Philip A. Nicolosi
E-mail: dmca@philnicolosilaw.com

If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective.

Please be aware that if you knowingly materially misrepresent that material or activity on our Service is infringing your copyright, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA. It is our policy to terminate the accounts of repeat infringers.

11. Content Removal and Disabling or Terminating Your Account

We can remove any content or information you share on the Service if we believe that it violates these Terms, our policies, or we are permitted or required to do so by law. We can refuse to provide or stop providing all or part of the Service to you (including terminating or disabling your account) immediately to protect our community or services, or if you create risk or legal exposure for us, violate these Terms or our policies, if you repeatedly infringe other people's intellectual property rights, or where we are permitted or required to do so by law.

Content you delete may persist for a limited period of time in backup copies and will still be visible where others have shared it. This paragraph, and section 8 below, will still apply even after your account is terminated or deleted.

12. General Terms

General
If any aspect of this agreement is unenforceable, the rest will remain in effect. Any amendment or waiver to our agreement must be in writing and signed by us. If we fail to enforce any aspect of this agreement, it will not be a waiver. We reserve all rights not expressly granted to you.

You agree to hold harmless the Company, parent, shareholders, its directors, officers, employees, consultants, affiliates. We make no representation that the content on our Platforms is appropriate or available for use in every country of the world. You are responsible for compliance with applicable local laws, keeping in mind that access to our Platforms may not be legal by certain persons or in certain countries.

This agreement does not give rights to any third parties. You cannot transfer your rights or obligations under this agreement without our consent. Our rights and obligations can be assigned to others. For example, this could occur if our ownership changes (as in a merger, acquisition, or sale of assets) or by law.

Limitations on Liability; Indemnification
Our Service is provided “as is,” and we can't guarantee it will be safe and secure or will work perfectly all the time. TO THE EXTENT PERMITTED BY LAW, WE ALSO DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We also don’t control what people and others do or say, and we aren’t responsible for their (or your) actions or conduct (whether online or offline) or content (including unlawful or objectionable content). We also aren’t responsible for services and features offered by other people or companies, even if you access them through our Service.

Our responsibility for anything that happens on the Service is limited as much as the law will allow. If there is an issue with our Service, we can't know what all the possible impacts might be. You agree that we won't be responsible for any lost profits, revenues, information, or data, or consequential, special, indirect, exemplary, punitive, or incidental damages arising out of or related to these Terms, even if we know they are possible. This includes when we delete your content, information, or account. Our aggregate liability arising out of or relating to these Terms will not exceed the greater of $100 or the amount you have paid us in the past twelve months.

You agree to defend (at our request), indemnify and hold us harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable attorney's fees and costs, arising out of or in any way connected with these Terms or your use of the Service. You will cooperate as required by us in the defense of any claim. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you will not in any event settle any claim without our prior written consent.

Dispute Resolution
Except as provided below, you and we agree that any cause of action, legal claim, or dispute between you and us arising out of or related to these Terms or FreshCut must be resolved by arbitration on an individual basis pursuant to the Federal Arbitration Act. Class actions and class arbitrations are not permitted; you and we may bring a claim only on your own behalf and cannot seek relief that would affect other FreshCut users. We specifically agree that class action lawsuits and class-wide arbitrations are not allowed under the terms of the agreement. If there is a final judicial determination that any particular claim (or a request for particular relief) cannot be arbitrated in accordance with this provision's limitations, then only that claim (or only that request for relief) may be brought in court. All other claims (or requests for relief) remain subject to this provision.

Instead of using arbitration, you or we can bring claims in your local “small claims” court, if the rules of that court will allow it. If you don't bring your claims in small claims court (or if you or we appeal a small claims court judgment to a court of general jurisdiction), then the claims must be resolved by binding, individual arbitration. The American Arbitration Association will administer all arbitrations under its Consumer Arbitration Rules. You and we expressly waive a trial by jury.

The following claims don't have to be arbitrated and may be brought in court: disputes related to intellectual property (like copyrights and trademarks), or efforts to interfere with the Service or engage with the Service in unauthorized ways (for example, automated ways). In addition, issues relating to the scope and enforceability of the arbitration provision are for a court to decide.

You can opt out of this provision within 30 days of the date that you agreed to these Terms. To opt out, you must send your name, residence address, username, email address or phone number you use for your FreshCut account, and a clear statement that you want to opt out of this arbitration agreement, and you must send them to:

FreshCut Interactive Inc.
7162 Beverly Blvd #338
Los Angeles, CA 90036
Attn: FreshCut Arbitration Opt-out

Before you commence arbitration of a claim, you must provide us with a written Notice of Dispute that includes your name, residence address, username, email address or phone number you use for your FreshCut account, a detailed description of the dispute, and the relief you seek. Any Notice of Dispute you send to us should be mailed to:

FreshCut Interactive Inc.
7162 Beverly Blvd #338
Los Angeles, CA 90036
Attn: FreshCut Arbitration Filing

Before we commence arbitration, we will send you a Notice of Dispute to the email address you use with your FreshCut account, or other appropriate means. If we are unable to resolve a dispute within 30 days after the Notice of Dispute is received, you or we may commence arbitration.

We will pay all arbitration filing fees, administration and hearing costs, and arbitrator fees for any arbitration we bring or if your claims seek less than $75,000 and you timely provided us with a Notice of Dispute. For all other claims, the costs and fees of arbitration shall be allocated in accordance with the arbitration provider's rules, including rules regarding frivolous or improper claims.

For any claim that is not arbitrated or resolved in small claims court, you agree that it will be resolved exclusively in the U.S. District Court for the Northern District of California or a state court located in San Mateo County. You also agree to submit to the personal jurisdiction of either of these courts for the purpose of litigating any such claim.

The laws of the State of California, to the extent not preempted by or inconsistent with federal law, will govern these Terms and any claim, without regard to conflict of law provisions.

Feedback and Suggestions
We always appreciate feedback or other suggestions, but may use them without any restrictions or obligation to compensate you for them, and are under no obligation to keep them confidential.

Updating These Terms
We may change our Service and policies, and we may need to make changes to these Terms so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to these Terms and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Terms. If you do not want to agree to these or any updated Terms, you can delete your account.